KAI IWI

Question 1

Start Area

Answer

Pine Beach, Kai Iwi Lakes

Question 2

Start Times

Answer

Kids Event Briefing: 8.15am Adults Event Briefing: 9.30am Please note that Kids Event will be completely finished before we commence with the Adult Event

Question 3

Entry Refund/Withdrawls

Answer

The terms of our refund policy are clearly defined below. Your acceptance of these terms is included within the event waiver that you acknowledged when registering for any of our events: You must have a genuine medical reason for requesting a refund and we may – at our option – ask you to provide proof of this. We do not offer refunds for administrative errors on your part or change of mind. Refunds must be requested at least one calendar month prior to the event. They are *never*, *ever* given after this date. Refunds are limited to 50% of the original registration fee paid for single event registrations In most cases, the refund will be credited directly to the card used to make the original payment and will be made within 48 hours of acceptance of your request. It may take longer than this, however, for your card company to credit your account and this is outside of our hands to influence. We do not allow deferrals or transfers of registrations to other events. Ever. Important! Please do not email us asking for an exception. We do not reply to requests for refunds outside of the terms stated here

Question 4

Entry Transfer

Answer

You can transfer between distances If you are transferring to a distance that is of lesser value you must have requested this at least one calendar month prior to the event to be eligible for 50% refund. Refunds are *never*, *ever* given after this date. If you are transferring to a distance of higher value you can do so at anytime leading up to the event. You will need to pay the difference in entry price. Participants need to get in contact with events@sportnorth.co.nz for all transfers

Question 5

Person to Person Transfer

Answer

Sport Northland Events are happy to offer FREE online person-to-person transfers right up until race start for any of our events. This is only available through your Dashboard – see details below. Important! For safety reasons – and to ensure fair and accurate competition – it is absolutely vital that we have the exact name and personal details for everyone taking part in any of our events. If you pass your race number on to any other individual, you *must* tell us about this by following the transfer procedure noted below. Failure to do so may result in your disqualification from the event and potentially your exclusion from all future events we hold. Person to Person Transfer Procedure: Login to your tiktok Dashboard by clicking the LOGIN link in the menu of any of our web sites. If you don’t already have an account, follow the prompts to create one and validate your email address. Once you have validated your email address, your registrations will appear in the Registrations tab. Find the appropriate Registration and click on the “Details” button. In the Registration details page, click on Make Changes -> Person-to-Person Transfer. Complete the details for the new person. You must accept the Event Waiver on their behalf. Check the box to remove the Registration from your Dashboard if you would like the new person to be able to manage the registration themselves. The registration will then be available to Dashboard of the email address you specify in the transfer.